Jubilee General Insurance partners with Smartchoice to expand digital access to Parents Care Plus health plan

Jubilee General Insurance Company Ltd has announced a strategic partnership with Smartchoice, Pakistan’s leading digital insurance marketplace, to distribute its newly launched Parents Care Plus health insurance product, which comes with built-in outpatient department (OPD) coverage. This collaboration marks an important step in advancing digital health insurance accessibility in the country and is aimed at making it easier for families to protect the health and well-being of their parents.

The partnership ensures that Parents Care Plus will now be available through the Smartchoice platform, allowing customers across Pakistan to seamlessly compare, select, and purchase the policy online. By leveraging the reach and trust Smartchoice has built as a leading digital financial marketplace, Jubilee General is not only extending its footprint but also redefining how health insurance is delivered in Pakistan.

Parents Care Plus has been introduced as an innovative insurance product designed with first-of-its-kind benefits that combine both hospitalization and OPD coverage. This ensures that customers receive more comprehensive health protection, addressing both major and everyday medical needs. Industry observers note that this kind of product innovation is critical in Pakistan, where healthcare costs continue to rise and families are increasingly seeking insurance solutions that cover a broader range of medical expenses.

The signing ceremony for this strategic agreement was held at Jubilee General’s Head Office in Karachi. The event was attended by key executives from both organizations, including Azfar Arshad, Managing Director and CEO of Jubilee General Insurance, Humayoon Asghar, Chief Digital Strategy Officer, and Faizan Ahmed, Lead for Transformation and Strategic Initiatives. Representing Smartchoice were its CEO and Founder, Sibtain Jiwani, along with Hunain Kapadia, CTO and Co-Founder. Their presence underscored the importance of the partnership in driving the next wave of customer-centric digital insurance solutions.

Jubilee General emphasized that this partnership reflects its vision of redefining insurance in Pakistan by embracing smarter, more digital, and customer-centric approaches. By joining forces with a trusted digital platform like Smartchoice, Jubilee aims to expand access to innovative products while setting new benchmarks in health insurance. The availability of Parents Care Plus through a digital marketplace is also expected to encourage greater adoption of health insurance, particularly among younger, tech-savvy consumers who prefer online solutions for financial planning and protection.

Smartchoice, on its part, has built a strong reputation in Pakistan’s fintech and insurtech landscape as a trusted comparison and distribution platform for insurance and financial products. Its collaboration with Jubilee General adds to a growing list of partnerships that are reshaping the insurance sector by making policies more transparent, accessible, and easier to purchase.

Industry experts believe that such collaborations are an important step toward strengthening Pakistan’s insurance penetration, which remains relatively low compared to global benchmarks. With innovations like OPD-inclusive health insurance and digital-first distribution channels, companies like Jubilee General and Smartchoice are bridging critical gaps and empowering families with accessible healthcare solutions.

This development is also in line with broader trends of digital transformation in the insurance industry, where partnerships between traditional insurers and fintech-driven platforms are enabling faster, smarter, and more inclusive product offerings. For Jubilee General, Parents Care Plus represents more than just a new product—it signals a shift toward health protection that is comprehensive, customer-focused, and digitally enabled.

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