SECP has unveiled a new digital platform, SECP-XS, designed to streamline complaint resolution and enhance user experience.
Following the successful launch of eZfile, the fully automated corporate registry, SECP-XS addresses the need for a user-friendly and efficient system for managing user queries and concerns related to regulatory compliance and statutory processes.
“SECP-XS offers a centralized platform for reporting, managing, and resolving issues,” the regulator said in a statement. Features like regular updates, notifications, faster follow-up actions, and progress tracking aim to improve user satisfaction, internal efficiency, and overall service standards.
The SECP strongly encourages users to leverage SECP-XS for swift resolution of issues related to the corporate registry and eZfile. This one-stop complaint management solution reflects the SECP’s commitment to fostering transparency, accountability, and excellence within the Pakistani corporate sector.
By simplifying complaint management and offering a more user-friendly experience, SECP-XS signifies a positive step towards improving the ease of doing business in Pakistan.
